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More Applicants Than Ever Struggle to File for FAFSA


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A new survey on the Free Application for Federal Student Aid shows the two biggest complaints are more noticeable.

For the second year in a row, Debt.com asked applicants if they had a hard time following the federal government’s instructions. Slightly less than 4 in 10 (38 percent) reported they had “trouble filling out a FAFSA form” – only 3 in 10 said the same last year.

More than half (53 percent) say the biggest challenge is “knowing all the required financial information,” up 9 percent from last year when asked the same exact question.

There’s a plan in action to cut down the number of questions from 108 to 36 – but changes won’t go into full effect until October 2022. To date, only two questions have been removed: One about selective service and another asking if the applicant has ever been convicted of a drug-related offense.

“The basic architecture of this crucial form is unchanged,” says Don Silvestri, president of Debt.com. “Instead, I believe it’s the people who have changed.”

Since the last filing deadline, Americans have gotten back to school and work. Silvestri has reason to believe the shift in lifestyle may distract applicants from absorbing the forms.

“FAFSA didn’t get any more difficult than it already is, we just had more time to decipher it because we were sheltering at home during the pandemic,” Silvestri says. “Now that we’re back to our normally busy lives, it’s easy to get distracted and read the instructions just a little less carefully than before.”

Some of the main takeaways include:

  • 89 percent said they thought their child or themselves qualified for financial aid, but only 69 percent actually qualified – 1 percent more than last year.
  • Other challenges people faced while filling out FAFSA were receiving an error message (15 percent this year, compared to 18 percent last year), not creating an FSA ID beforehand (6 percent, down from 7 percent), and not knowing the deadline (3 percent, about the same).
  • 36 percent said they felt the Pell Grant would involve taking on more debt – 2 percent more than last year.

The deadline to file for FAFSA is June 30. Judging by the results below, billions of dollars in free college aid will once again be left on the table.

4 in 10 had trouble filling out the FAFSA application

Having all the financial information on hand is the biggest challenge

Most respondents are sure they or their child will qualify for aid

Despite the confusion, most respondents do qualify for aid

More than 3 in 10 feel a federal Pell Grant will contribute to their debt

For full survey results, click here

Have you or someone in your household ever filed a Free Application for Federal Student Aid (FAFSA) form? Percentage of respondents
Yes 81.14%
No 18.86%

 

Did you have trouble filling out a FAFSA form? Percentage of respondents
Yes 38.54%
No 61.46%

 

What was the biggest challenge you had filling it out? Percentage of respondents
I didn’t know all the financial information they asked for 52.36%
I didn’t have any help filling it out 24.06%
I received an error message 14.62%
I didn’t create an FSA ID beforehand 5.66%
I didn’t know the deadline 3.30%

 

Did you feel you or your child qualified? Percentage of respondents
Yes 88.16%
No 11.84%

 

Did they end up qualifying? Percentage of respondents
Yes 69.36%
No 19.27%
I don’t know 11.38%

 

Did you feel the Pell Grant would contribute to you taking on more debt? Percentage of respondents
Yes 36.29%
No 63.71%

For full 2021 survey results, click here

Every year, more than $2 billion worth of free money for college goes unused. This may be why. 

Three in ten Americans have a hard time filling out a Free Application for Federal Student Aid, according to Debt.com’s latest survey. The biggest reason seems most don’t know all the required financial information they’ll need to file. Our findings are similar to other survey results questioning why more eligible students are leaving financial aid on the table.

Back in 2018, the federal government wanted to find out why lower-income students neglect to fill out a FAFSA. Of students who don’t file, 3 out of 10 said “I thought I wouldn’t qualify” and “it’ll cause me to take on more debt.”

Here’s why all the above statistics are alarming: More than 44 million Americans owe an average $37,000 student loan tab. Below are the most interesting results from asking “Is it hard to apply for FAFSA?”

3 in 10 respondents said they’ve had trouble filling out FAFSA

Illustration by Ivan Benavides.

The majority of survey respondents said they “didn’t know the required financial information” to file FAFSA

Illustration by Ivan Benavides.

3 out of 5 FAFSA applicants said they qualified for financial aid

Illustration by Ivan Benavides.
Have you or someone in your household ever filed a Free Application for Federal Student Aid (FAFSA) form? Percentage of respondents
Yes 76.56%
No 23.44%
Did you have trouble filling out a FAFSA form? Percentage of respondents
Yes 31.40%
No 68.60%
What was the biggest challenge you had filling it out? Percentage of respondents
I didn’t know all the financial information they asked for 44.11%
I didn’t have any help filling it out 27.76%
I received an error message 18.25%
I didn’t create an FSA ID beforehand 7.22%
I didn’t know the deadline 2.66%
Did you feel you or your child qualified? Percentage of respondents
Yes 88.76%
No 11.24%
Did they end up qualifying? Percentage of respondents
Yes 67.90%
No 21.64%
I don’t know 10.64%
Did you feel the Pell Grant would contribute to you taking on more debt? Percentage of respondents
Yes 34.27%
No 65.73%

Debt.com has tips for filing FAFSA.

Methodology:  Debt.com surveyed 700 people and asked six questions about their experiences applying for a Free Application for Federal Student Aid (FAFSA). People responded from all 50 states and Washington, DC and were aged 18 and above. Responses were collected through SurveyMonkey. The survey was conducted from May 9, 2022, to June 8, 2022.

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