Most IT workers don’t take responsibility for data breaches, and customers are the ones that suffer.

When a company gets hacked, employees aren’t the ones who bear the brunt of breaches. Their customers are hurt financially as well.

Online security company Centrify says that 31 percent of consumers affected by a breach admitted they ended a relationship with an organization because of it. Nearly two-thirds say they lost trust in the company.

More companies are concerned with their physical properties rather than their digital ones, which not only leaves employers more susceptible to getting hacked, it leaves their customers more likely to have their information stolen.

Who’s responsible?

It turns out there’s a lot of pointed fingers and no ownership, despite the widespread financial hurt. Eighty percent of customers believe companies are responsible for securing their personal information, but most company officers and IT professionals don’t agree with that.

Two-thirds of them don’t believe it is their responsibility to secure a company’s data, and more than half of them don’t think they are even capable of doing so.

Responsibility for who keeps data safe from breaches may still be muddled, but neither IT pros nor company leaders fear security hacks will be harmful to them.

“Only 20 percent of [chief marketing officers] and 5 percent of IT practitioners say they would be concerned about a decline in their companies’ stock price,” Centrify says. “In organizations that had a data breach, only 5 percent of CMOs and 6 percent of IT practitioners say a negative consequence of the breach was a decline in their companies’ stock price.”

Hacks are happening everywhere

If IT professionals admit they aren’t preparing their employers for possible security breaches, it should come as a shock to exactly no one that while cyber attacks are on the rise this year, protection isn’t.

The likelihood of you getting hacked this year is high. As we advance in technology, our risk of getting scammed rises, too. Security breaches are happening everywhere and there isn’t a whole lot we can do about it. Medical information is getting stolen straight from hospitals and even urgent care centers.(Pharmacies were compromised, too.)

But it’s not just your medical records, as credit and debit cards are also stolen at record rates this year. While scammers may be out for your money, they’re also out for your identity. More than 41 million Americans have had their identities stolen and nearly 50 million of us know someone who has had theirs stolen. Sometimes this is from compromised bank accounts, sometimes this is from companies who get hacked.

Centrify CEO Tom Kemp says data breaches continue to ramp up and companies are not keeping up with how to secure their (or their customers’) data.

“This new report serves as a wake-up call to every organization that security isn’t just about protecting data, it’s about protecting the business,” he says. “It is no longer just an IT problem — it must be elevated to the C-suite and boardroom because it requires a holistic and strategic approach to protecting the whole organization.”

Make sure you’re keeping your online data as secure as possible.

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Meet the Author

Dori Zinn

Dori Zinn


Zinn is a freelance journalist based in Fort Lauderdale, Florida.

Credit & Debt, Tech

identity theft, scams, shop online

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Article last modified on September 18, 2018 Published by, LLC . Mobile users may also access the AMP Version: Information Technology Departments Don’t Care About Security - AMP.