[On-screen text] Jonathan Wietzenfeld is the Finance Man [Chorus] That’s a finance man. [Johnathan] You like “knock knock” jokes? Because I have a great one about the government.
I’m from the government and I’m here to help you.
Psych! That’s the whole joke.
I hope they’re not listening, but between us, even when the government is really here to help
you out, their paperwork will kill you first.
Hey, don’t shoot the messenger, but not all hope is lost, have you ever heard of the CFPB? It stands for Consumer Financial Protection Bureau and it’s actually pretty easy to file a complaint
about companies messing with your money and driving you into debt. And some of the stuff is crazy, yo. Like this letter from someone who’s upset with an old landlord:
Dear, CFPB I checked my credit report and I noticed an unfamiliar debt for $2,100. I sent the company a letter and I received a statement that showed I was being charged late fees for dates I wasn’t even living in the apartment. Then, I also showed an eviction; I was never evicted!
I moved out at the end of my lease. So I reached out to the company and asked that this be removed from my file. I sent the same letter again weeks later and still no response. Man! That guy got really screwed over, but the CFPB hooked it up and got everything resolved.
By the way, why do we still call them landlords? What is this, the 1500’s?
Anyway, here’s one of a student loan that the CFPB also helped fix.
The student loan company has my correct contact information. I have spoken with several representatives in the last month and have verified my telephone number and address numerous times; But the company continues to harass my family and friends. The harassment has expanded to my extended family and now to my place of employment. There is no reason the company should be contacting anyone else but me the representatives called and stated the loan was in default, but payments have been made monthly for the past year the customer service has been horrible.
It doesn’t even matter how you got shafted, check this out.
I purchased the phone and was told there was a 14-day return policy. I attempted to use the phone, but the service was so horrible most of the time I couldn’t even use it. Within 14 days, I returned the phone and the representative stated that the account was clear. later, I get a collection notice saying I owe money for something I no longer own and I returned to the store. I spoke with the collection agency and picked up a copy of the return receipt forwarded to both companies and I was still told that I owe the debt.
If you have a horror story of your own, send us an email you might just get it fixed. Oh, and please don’t forget to sign up to Debt.com’s newsletter and subscribe to our YouTube channel.
Well, you probably will forget but what type of guy would I be if I didn’t promote our own company.
I’m Jonathan Weitzenfield for Debt.com thanks for stopping by.