By: Jessica Zimmer, Debt.com Financial Fitness Trainer
The Fair Debt Collection Practices Act is a set of federal laws that protects debtors from abusive practices by debt collectors. A debt is defined as the obligation of an individual to pay money arising out of a transaction in which money, property, insurance or services are for personal, family, or household purposes. Overdue medical bills, dishonored checks for a family’s food supply, and student loans are debts. Unpaid taxes, municipal fines, and alimony are not debts. The FDCPA does not cover debts that an individual incurred to run a business.
Debt collectors are defined as individuals or businesses that regularly collect debts owed to others. Collection agencies, lawyers who collect debts, and companies that buy delinquent debts are debt collectors. Municipalities, hospitals, and creditors are not debt collectors. A creditor can become a debt collector, however, if it uses a different name in collecting the debt owed to it.
The FDCPA places limits on the type and extent of contact that a debt collector can have with an individual. The FDCPA does not protect the rights of businesses. The FDCPA requires that debt collectors refrain from contacting debtors at inconvenient times, such as before 8 a.m. or after 9 p.m., and places, such as the workplace, if the debtor has requested that the debt collector not contact him or her at the workplace. The FDCPA also limits the contact that a debt collector can have with people in the debtor’s social circle. A debt collector is allowed to ask other individuals the debtor’s address, home phone number, and workplace. A debt collector is not allowed to discuss an individual’s debt with persons other than the debtor or the debtor’s attorney unless they have the debtor’s permission.
Many states have laws that mimic the FDCPA. When a state law in conflict with the FDCPA provides a debtor with greater protection than the FDCPA, the state law overrides the FDCPA. Some state laws cover entities other than debt collectors, such as creditors. One example is the Pennsylvania Fair Credit Extension Uniformity Act.
In the past five years, debt collectors have come under fire for accessing social media content, such as Twitter accounts, to gather information about debtor’s expenditures and activities. Debt collectors have also used social networking sites such as Facebook to contact friends, family members, and employers of debtors. Laws vary across federal circuits. If a debt collector violates the FDCPA, a judge will find the debt collector in violation of the law. A judge has the power to order that a $1,000 penalty per violation and reasonable attorney’s fees be paid to a plaintiff. In cases that involve restraining orders, judges instruct debt collectors not to contact debtors or people in a debtor’s social circle.
Debt collectors are allowed to use publicly available data on websites such as Myspace. If a debtor does not erect any barriers to accessing their data, such as password protection or the creation of an invitation-only area, a debtor has no expectation of privacy.
© January 4, 2012 // All material copyright 1/4/2012 by Jessica Zimmer






